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Knowledge base
TRIUK - Delivery & Collection
Delivery Info
8
Delivery options
Order Confirmation
Why is my Order Late?
Tracking Delivery
Return to Sender
View all 8
TRIUK - Returns & Refunds
Returns
4
Returns - Online Purchases
Returns - In Store Purchases
Can I exchange an order?
Can I return more than one order in the same parcel?
Refunds
4
How will I receive a refund?
Why have I been refunded for an item instead of it being exchanged?
When will I receive a refund?
I can't see a refund on my bank statement
TRIUK - Orders & Payments
Placing Orders
7
How do I place an Order?
What payment options are accepted?
When do you take payment?
What is payment authentication?
How do I buy online?
View all 7
Product Info
5
I can't find the product I wanted, do you have it in stock?
Is there a limit to how many products I can buy?
How Do I find My Size
Wetsuit Fit and Feel
How Will My Mail Order Bike Turn Up?
TRIUK - My Account
Technical Issues
4
Add to safe sender list
I'm having problems signing in, what can I do?
I've found an issue with your website
I'm having problems with a page on your site, what do I do?
Getting started
2
How to register?
How do I create or change my password?
